Q: How do I add the story points field to my Jira issues?

Go to Space Settings > Work Types , select the work type you want to edit (e.g., Story, Bug, Task), then search for the field in the Fields panel on the right. For Team-managed spaces search for 'Story point estimate,' for Company-managed search for 'Story points.' Drag and drop the field onto your issue layout, and repeat for every work type you estimate.

Question 1

Why can't I see story points in Jira?

Accepted Answer

The story points field doesn't appear by default in Jira issues. You need to enable story points as your estimation method first, then add the field to your issue type screens. The setup differs slightly between Team-managed and Company-managed projects — the field is called 'Story point estimate' in Team-managed and 'Story points' in Company-managed.

Question 2

How do I enable story points in a Company-managed Jira project?

Accepted Answer

Open your Jira Backlog, click the three-dot menu (⋯), and select Configure Board. In Board Settings, click Estimation from the left menu, then select 'Story points' from the Estimation method dropdown. For detailed steps with screenshots, see our Company-managed setup guide. This is configured per board, so repeat for each board that needs story points.

Question 3

How do I enable story points in a Team-managed Jira project?

Accepted Answer

Click the three-dot menu (⋯) next to your Space name in the Jira sidebar and open Space Settings. Go to the Features section, find the Estimation card, enable estimation, and select 'Story points.' For step-by-step instructions, see our Team-managed setup guide. In Team-managed projects, estimation is enabled per space rather than per board.

Question 4

How do I know if my Jira project is Team-managed or Company-managed?

Accepted Answer

Click the three-dot menu (⋯) next to your Space name in the Jira left sidebar. At the bottom of the popup menu, you'll see either 'Software space — Company-managed' or 'Software space — Team-managed.' This determines which setup steps you need to follow.

Question 5

How do I add the story points field to my Jira issues?

Accepted Answer

Go to Space Settings > Work Types, select the work type you want to edit (e.g., Story, Bug, Task), then search for the field in the Fields panel on the right. For Team-managed spaces search for 'Story point estimate,' for Company-managed search for 'Story points.' Drag and drop the field onto your issue layout, and repeat for every work type you estimate.

Question 6

What is the difference between 'Story points' and 'Story point estimate' in Jira?

Accepted Answer

They are the same field with different names depending on your project type. Company-managed spaces use the field name 'Story points,' while Team-managed spaces use 'Story point estimate.' Both serve the same purpose of capturing your team's estimation value. See how to add the correct field for your space.

Question 7

How do I save story point estimates in Jira?

Accepted Answer

You can enter story points directly from the Backlog view by clicking the story point field next to an issue, or from the Issue View by editing the story points field in the issue details panel. If you use Smart Guess Planning Poker, you can also save estimates with one click using the 'Set Story points to' button after your team has shared their estimates.

Question 8

How do I run Planning Poker in Jira?

Accepted Answer

Jira doesn't include built-in Planning Poker. You can use the Smart Guess Planning Poker app to estimate stories directly from the Jira Backlog without switching tools. Configure your card deck, set team roles (Leading, Observing, Sharing, Auto joining), and estimate collaboratively with your team using the context already in Jira.

Question 9

How do I enable sprint and story point reports in Jira?

Accepted Answer

Navigate to Project Settings > Features, find the Reports section, and enable it. Once enabled, you'll see a 'Reports' link in your project's left navigation giving you access to Burnup reports, Sprint burndown charts, and Velocity reports. See our Story point reports guide for details.

Question 10

What Jira reports use story points?

Accepted Answer

Jira's built-in story point reports include Burnup, Sprint burndown, and Velocity charts — these show what happened. To understand why estimates vary and where unpredictability comes from, Flow Intelligence reports analyze how work actually flows through your system, helping you spot bottlenecks and make estimates your team can stand behind.

How to Add Story Points in Jira

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